Terms of Service

These Terms of Service apply to the online store operated by 【Homiventa】 (hereinafter referred to as “we”, “us”, or “our”). By accessing, browsing, or using this website and placing an order, you agree to comply with the following terms.

1. Introduction and Scope

These terms apply to all online activities on our website, including access, registration, login, browsing products, placing orders, and customer service interactions, and constitute a binding agreement between you and us.

2. User Accounts and Website Responsibility

When using our services, you must ensure that the information provided is true, accurate, and kept up to date. You are responsible for safeguarding your account information and for all activities conducted under your account.

We will make reasonable efforts to maintain the normal operation and security of the website, but we do not guarantee uninterrupted access or the absence of technical errors.

3. Product, Inventory, and Pricing Information

We strive to ensure that product information, inventory status, and pricing displayed on the website are accurate. In the event of system or technical errors, we reserve the right to correct information, update content, or cancel related orders.

4. Orders and Payment

By submitting an order and completing payment, you agree to purchase the selected products. Orders become valid only after confirmation. If payment issues, incomplete information, or other problems occur, the order may not be processed.

5. Shipping Policy (Consistency Maintained)

For details regarding order processing time, shipping fee rules, and estimated delivery time, please refer to our Shipping Policy:
https://www.roomentia.com/shipping-policy

6. Order Cancellation Policy (Consistency Maintained)

For details regarding order cancellation processing time and refund timeframe, please refer to our Cancellation Policy:
https://www.roomentia.com/cancellation-policy

7. Returns and Exchanges Policy (Consistency Maintained)

For details regarding return processing time, replacement shipping handling, and refund timeframe, please refer to our Returns Policy:
https://www.roomentia.com/returns-policy

8. Disputes and Applicable Law

In the event of a dispute, both parties should first attempt to resolve the matter through amicable negotiation. We comply with applicable laws and reserve the right to update this policy, with any changes becoming effective upon publication on the website.

9. Privacy and Data Protection

We value the protection of your personal information and collect, use, and store data in accordance with our Privacy Policy. By using the website, you consent to the relevant processing methods.

10. Intellectual Property

All content on the website, including but not limited to text, images, logos, designs, and software, is owned by us or used under authorization and may not be copied, distributed, or used for other purposes without permission.

11. Limitation of Liability

To the extent permitted by law, we are not liable for indirect losses resulting from the use or inability to use the website. We do not guarantee absolute continuity, security, or accuracy of the services.

12. Modifications to the Terms of Service

We reserve the right to modify these Terms of Service at any time. Updated terms will take effect upon publication on the website, and continued use of the site indicates acceptance of the revised terms.

13. Contact Information

Address: 218 ABERLOUR DR, SUMTER, SC 291548195, US
Customer Service Phone: +1 (803) 336-6061
Customer Service Email: customer@homiventa.com
Online Service Hours: Monday – Friday, 9:00–12:30 & 14:00–18:00 (Central European Time, CET)