GDPR

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website, create an account, place an order, or interact with our services.

We are committed to handling your personal information in a transparent, secure, and responsible manner.

1. Information We Collect

We may collect the following types of information:

• Personal identification information such as your name

• Contact details including email address, phone number, and shipping address

• Order and transaction details

• Technical data such as IP address, browser type, and device information

• Website usage data including pages visited and interaction behavior

• Communication records with customer support

2. How We Use Your Information

Your information may be used to:

• Process and fulfill orders

• Manage payments and deliveries

• Provide customer support and respond to inquiries

• Improve website functionality, performance, and user experience

• Send service-related notifications

• Send marketing communications if you choose to receive them

• Prevent fraudulent or unauthorized activities

3. Information Sharing

We may share necessary information with trusted service providers to operate our services, including:

• Payment processing providers

• Delivery and logistics partners

• Technical and hosting service providers

These providers are required to protect your information and use it only for service-related purposes.

4. Data Storage and Retention

Your personal information is stored securely and retained only for as long as necessary to fulfill the purposes described in this policy or to meet operational requirements.

5. Your Rights and Choices

You may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information where appropriate

• Object to certain uses of your information

• Withdraw consent where applicable

Requests can be made through our customer support channels.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Ensure the website functions properly

• Remember your preferences

• Analyze website traffic and usage

• Improve services and content

You can manage or disable cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or loss.

8. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us using the contact details provided on our website.

Address: 218 ABERLOUR DR, SUMTER, SC 291548195, US
Customer Service Phone: +1 (803) 336-6061
Customer Service Email: customer@homiventa.com
Online Service Hours: Monday – Friday, 9:00–12:30 & 14:00–18:00 (Central European Time, CET)